We reply from a real inbox.
No ticket portals, no phone trees. Email us, and a human responds within one business day.
Common questions
What's your support response time?
Within one business day for email support, during US business hours.
How do I reach a human?
Email [email protected] or call +1 (313) 474-1011. We reply from a real inbox — no ticket portal.
Where do I report a security issue?
Email [email protected]. We follow a coordinated-disclosure policy and will acknowledge within 24 hours. See /security for details.
Do you offer onboarding help?
Yes. Every rollout includes guided onboarding with a Covision consultant — from workspace setup through goal and KPI configuration.
Can I schedule a meeting?
Yes. Schedule 30 minutes with Kareem at cal.com/kareem-salame/30min, use the contact form, or email [email protected].
Response times
- General inquiries: 1 business day (US Eastern).
- Software support: 1 business day.
- Training & consulting: 1 business day.
- Security disclosures: 24 hours, any day.