# Support — Covision

> No ticket portals, no phone trees. Email us, and a human responds within one business day.

## Contact Channels

- **General** (product questions and new inquiries): info@covisionconsultants.com
- **Support** (account issues, bugs, onboarding help): info@covisionconsultants.com
- **Privacy** (data requests, GDPR/CCPA): info@covisionconsultants.com
- **Phone:** +1-313-474-1011

## Response Times

- General inquiries: 1 business day (US Eastern)
- Software support: 1 business day
- Training & consulting: 1 business day
- Security disclosures: 24 hours, any day

## FAQ

**What's your support response time?**
Within one business day for email support, during US business hours.

**How do I reach a human?**
Email info@covisionconsultants.com or call +1 (313) 474-1011.

**Where do I report a security issue?**
Email info@covisionconsultants.com. We acknowledge within 24 hours.

**Do you offer onboarding help?**
Yes. Every rollout includes guided onboarding with a Covision consultant.

**Can I schedule a meeting?**
Yes. Schedule 30 minutes at https://cal.com/kareem-salame/30min, use the contact form, or email info@covisionconsultants.com.