# SMS Terms — Covision

Last updated: April 13, 2026

These terms govern Covision's SMS program for users who have opted in to receive messages.

## Program Description

Covision sends transactional notifications to opted-in users: OTPs, appointment reminders, task notifications, and critical account alerts.

## Opt-In

Consent collected at signup via unchecked-by-default checkbox: "I agree to receive SMS from Covision (msg & data rates may apply). See SMS Terms." Consent timestamp and IP stored for audit.

## Opt-Out

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to unsubscribe from non-transactional SMS. You will receive one final confirmation. Transactional OTPs for authentication are not subject to opt-out — use email auth if opted out. Reply START to re-subscribe.

## Help

Reply HELP or INFO for contact info and support. Contact: info@covisionconsultants.com.

## Message Frequency

Up to 10 messages per month per user (excluding user-triggered actions).

## Message & Data Rates

Message and data rates may apply per your carrier. Covision does not charge for SMS.

## Supported Carriers

AT&T, T-Mobile, Verizon, Sprint, Boost, U.S. Cellular, MetroPCS, Virgin Mobile, Cricket, Alltel, Cellcom, C-Spire, Ntelos, and others supported by Twilio. Carriers are not liable for delayed or undelivered messages.

## Privacy

SMS data (phone numbers, message content) handled per our [Privacy Policy](https://covisionperformance.com/privacy). We do not sell or share your phone number.

## Contact

Covision Consultants, 330 Town Center Dr, Suite 330, Dearborn, MI 48126, US | Email: info@covisionconsultants.com